nodal.

When working with a government organisation during the challenging post-earthquake recovery period, leadership needed to implement organisation-wide transformation while maintaining critical services to the community. The challenge wasn't just creating change. It was doing so while people were already dealing with unprecedented pressure and uncertainty.

We developed and delivered a change framework that established governance structures for both rapid improvements and strategic transformations. Rather than choosing between urgent fixes and long-term change, we created systems that could handle both simultaneously while keeping business-as-usual operations running smoothly.

This meant building frameworks that teams could use to identify small wins while also progressing larger strategic initiatives. We established clear decision-making processes that helped people understand when to focus on immediate needs versus longer-term transformation goals.

The result was successful on-schedule delivery of organisation-wide transformation during one of the most challenging periods in the organisation's history. Teams maintained confidence in their ability to serve the community while simultaneously evolving how they worked together for better future outcomes.